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Title	Status	Add raised by	Action
I am not able to view my bills.	Open	Tom Martin
How can I search for the total usage of all my sites?	Closed	Tom Martin

10:10 AM, Today Tom Martin

I am not able to view my bills.
Vincent 10:12 AM, Today

You can see it in your login and go to Account statement. you can download bills from there.
10:14 AM, Today Tom Martin

OK. Got the bills thanks for the quick reply.
Vincent 10:20 AM, Today

Welcome Sir. We are happy to help you any time.

Purpose	Information required
To provide a quote	First Name Last Name Business Name Business Postcode Email address Telephone Number Type of energy to be quoted for MPAN/MPRN
As a customer	All the above plus: Information necessary to carry out a credit check Verification of your identity Business bank account details Full business address Contact information of your previous energy supplier to obtain information including information about your metering equipment, meter readings and any outstanding charges Meter consumption data Information about the operation of your account Usage of our websites and online portals. Recording of telephone communications
As a partner	First Name Last Name Company Name Company Registration Number Email address Telephone Number Bank Details
As a supplier	First Name Last Name Company Name Email address Telephone Number
As an employee	First Name Last Name Postal address Telephone Number Other contact details, where appropriate Bank account information (for pay) Work records, including appraisal, absences – sick, holiday and non-attendance, grievance and disciplinary, awards and other information relating to work history.

Charges	Agreement rate (in accordance with the agreement, or the out of contract rate or the variable rate), together with any other amounts payable by you to us in accordance with the agreement
Climate change levy (CCL)	The tax of the name established pursuant to schedule 6 of the Finance Act 2000
Connection point	The point(s) at which the energy flows between the network and your equipment, pipes or wires
Contract	Contract to which these terms and conditions are attached along with its annexures
Contract rate	The pence per unit charge for the supply of energy specified in the CONTRACT
Disconnect	To interrupt, cut-off, de-energise, disconnect or suspend a supply of energy, whether temporarily or on a permanent basis
Energy	Electricity, gas or dual fuel, as specified in the CONTRACT
Fixed period	The fixed period specified in the CONTRACT commencing on the date we become the responsible supplier or any subsequent fixed period agreed between you and us
Variable period	The period that follows the fixed period.
Variable rate	Our variable rates for the supply of energy, as initially notified to you or subsequently amended and notified from time to time
Industry codes	The codes and agreements referred to in our supply license
Metering	For each connection point, the appropriate metering related equipment used for measuring energy consumption data at the connection point and for the collection and transmission of such data
Network	Electricity/gas distribution network through which you receive the supply of energy
Network operator	The owner and/ or operator of the network
Notice period	From 90 days to 30 days before the contract end date
Out of contract rate:	Our out of contract rates for the supply of energy notified to you from time to time
Property	Each of the properties listed in the CONTRACT, as amended from time to time
Termination notice	A notice to inform us that you wish to end the agreement
Supply license	Our electricity supply license held under section 6 of the Electricity Act 1989 or our gas supply license held under section 7A of the Gas Act 1986
Renewable source electricity	Renewable source electricity, as defined in schedule 6 of the Finance Act 2000
Responsible supplier	For each property, the supplier registered under the industry codes as responsible for the supply of energy to the connection point(s) at that property
Pass-through charges	Charges made because you exceed the capacity or volume allocated by the network operator. Reactive charges may also apply. Also, any new taxes, levies or duties imposed in relation to the supply of energy to us
We/Us/Our	Pozitive Energy Ltd
You/Your	The person, people, company or partnership which has entered the contract with us.